Effective date: September 29, 2026
TrueFit Graphics Inc. (“TrueFit,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through truefitgraphics.com (the “Site”) and in the course of doing business with us, how we use it, who we share it with, and the choices you have.
TrueFit is a business-to-business company. Our Site and services are intended for professionals at companies such as exhibit houses, display builders, event producers, agencies, and brands.
1. Who we are
TrueFit Graphics Inc.
228 E 45th St, Suite 9E
New York, NY 10017
United States
Email: hello@truefitgraphics.com
Phone: +1 407-203-7926
TrueFit is responsible for the personal information described in this policy.
2. Information we collect
Information you give us
- Contact and quote requests: when you fill out a form on our Site, we collect the information you enter, such as your name, company, job title, email address, phone number, project details, and any files or messages you send.
- Business communications: when you email or call us, request a quote, place an order, or work with us on a project, we keep records of that correspondence and the related business details, such as billing and shipping information.
Information we collect automatically
When you visit our Site, we and our service providers may collect information about your device and how you use the Site, such as your IP address, browser type, device type, approximate location (city or country), pages you view, how you arrived at the Site (for example, from LinkedIn or a search engine), and the date and time of your visit. We collect this information through cookies and similar technologies, as described in Section 6.
Information from other sources
We may collect business contact information about professionals in our industry from publicly available sources, such as company websites, LinkedIn, and trade show exhibitor lists, so we can contact companies that may be interested in our services.
3. How we use your information
- To respond to your questions, prepare quotes, and communicate with you about projects.
- To produce, finish, ship, and support your orders.
- To send you business communications and, where permitted, information about our services. You can opt out of marketing emails at any time.
- To understand how visitors use our Site and improve its content and performance.
- To measure the results of our marketing, including on LinkedIn, and to show relevant ads to people who have visited our Site.
- To keep our Site secure and prevent misuse.
- To comply with legal, tax, and accounting obligations and to protect our rights.
4. How we share your information
We do not sell your personal information for money. We share personal information only as described below:
- Service providers that help us run our business, such as HubSpot (customer relationship management, forms, and email), Google (Google Analytics and email), LinkedIn (advertising measurement), our website hosting provider, and email outreach and communication tools. These providers may use your information only to provide services to us, except where their own terms allow limited additional use, as described in Section 6.
- Our production partner: our graphics are produced by our affiliated production facility in the Netherlands. We share the order, artwork, and contact details needed to produce and ship your order.
- Shipping and logistics companies that deliver your order.
- Professional advisers, such as accountants and lawyers, when needed.
- Legal and safety reasons: when required by law or to protect our rights, customers, or others.
- Business transfers: in connection with a merger, sale, or reorganization of our business.
5. Advertising and “sharing” under U.S. state laws
We use the LinkedIn Insight Tag to measure our LinkedIn marketing and to show ads on LinkedIn to people who have visited our Site. Under some U.S. state privacy laws, this may be considered “sharing” personal information for cross-context behavioral advertising or “targeted advertising.” You can opt out at any time by clicking Cookie Settings at the bottom of any page and turning off advertising cookies, or by clicking Decline all in our cookie banner. We also honor Global Privacy Control (GPC) signals sent by your browser as an opt-out request.
6. Cookies and similar technologies
Cookies are small files stored in your browser. We use the following categories:
- Necessary cookies make the Site work and remember your cookie choices. These cannot be turned off.
- Analytics cookies help us understand how visitors use the Site. We use Google Analytics and HubSpot analytics for this.
- Advertising cookies help us measure our marketing and show relevant ads. We use the LinkedIn Insight Tag for this.
- Functionality cookies support features such as forms and saved preferences.
Your choices: when you first visit the Site, our cookie banner lets you accept, decline, or choose cookie categories. Visitors from the European Economic Area, the United Kingdom, and Switzerland are asked for consent before any analytics or advertising cookies are used. You can change your choices at any time through Cookie Settings at the bottom of any page. You can also block or delete cookies in your browser settings.
For more information about how these providers handle data, see:
- HubSpot: legal.hubspot.com/privacy-policy
- Google: policies.google.com/privacy
- LinkedIn: linkedin.com/legal/privacy-policy
7. How long we keep information
We keep personal information only as long as we need it for the purposes described in this policy. Contact and quote information is generally kept for as long as there is an active or potential business relationship. Order, invoice, and tax records are kept for as long as required by law. Analytics and advertising data is kept according to the settings of the tools described above.
8. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your privacy rights
Depending on where you live, you may have the right to:
- know what personal information we hold about you and receive a copy;
- correct inaccurate information;
- delete your information;
- opt out of targeted advertising and the “sharing” of personal information;
- opt out of marketing emails; and
- not be treated differently for exercising your rights.
To make a request, email hello@truefitgraphics.com with the subject line “Privacy Request.” We may need to verify your identity before responding. You may use an authorized agent to make a request on your behalf where the law allows. If we deny your request, you may appeal by replying to our response.
Visitors from the European Economic Area, the United Kingdom, and Switzerland
If you are located in these regions, we process your personal information on the following legal bases: to take steps at your request before entering into a contract and to perform a contract with you; our legitimate interests in running and growing our business, such as responding to inquiries and business-to-business outreach; your consent, for analytics and advertising cookies; and compliance with legal obligations. You also have the right to object to processing based on legitimate interests, to restrict processing, to data portability, to withdraw consent at any time, and to lodge a complaint with your local data protection authority.
10. International transfers
TrueFit is based in the United States, and our production takes place in the Netherlands. Our service providers may process information in other countries. When we transfer personal information across borders, we take steps to protect it as required by applicable law, such as relying on standard contractual clauses or the EU-U.S. Data Privacy Framework where applicable.
11. Children
Our Site and services are intended for business professionals and are not directed to children under 16. We do not knowingly collect personal information from children.
12. Links to other websites
Our Site may link to other websites, such as LinkedIn. We are not responsible for the privacy practices of those websites.
13. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the effective date at the top.
14. Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
TrueFit Graphics Inc.
228 E 45th St, Suite 9E
New York, NY 10017
United States
hello@truefitgraphics.com
+1 407-203-7926